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MPA Quality Services are primarily about trust. Trust that someone will be there for you when you need advice, service, or support. Trust that you can rely on the service and maintenance work performed on your analyzers. Trust in the application support offered by experts who take their time to address your requirements.

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MPA Quality Services stand for service that simplifies your daily work in a 24/7 process environment, makes it safer, and, above all, more predictable.

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这都是信任的问题

MPA质量服务主要是关于信任。相信当你需要建议、服务或支持时,有人会在那里。请相信您可以依靠对您的分析器执行的服务和维护工作。相信专家提供的应用程序支持,他们会花时间来满足您的需求。

MPA质量服务代表简化您在24/7流程环境中的日常工作的服务,使其更安全,最重要的是,更可预测。

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Metrohm咨询-专家建议做出正确的决定

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Consulting has a very precise meaning to us: we sit down together, you tell us about your application, and based on your specifications, we recommend the system solution that best suits your requirements.

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Our entire organization is focused on solutions. At each of our, more than 50, subsidiaries you will find project engineers and application specialists to help you work out the best possible solution for your project – in your native language.

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We're there to help – for the entire lifetime of your process analyzer:

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  • Modifications or extension of current methods
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  • Integration of new system components
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  • Transfer of a system and requalification at a different location
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  • Decommissioning obsolete systems in conformity with applicable regulation
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咨询对我们来说有一个非常精确的含义:我们坐在一起,你告诉我们你的应用程序,然后根据你的规格,我们推荐最适合你需求的系统解决方案。

我们整个组织都专注于解决方案。在我们的50多家子公司,您可以找到项目工程师和应用专家,用您的母语为您的项目制定最佳的解决方案。

我们可以在您的过程分析仪的整个生命周期内提供帮助:

  • 现行方法的修改或扩展
  • 集成新的系统组件
  • 系统的转移和在不同地点的重新鉴定
  • 按照适用的规定拆除过时的系统

限制区域援助-即使在最危险区域

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Electrical installations in hazardous areas possess features specially designed to render them suitable for operation in such locations. For safety reasons, it is essential that the integrity of those special features is preserved throughout the lifetime of such installations, and therefore Metrohm Process Analytics follows the corresponding directive EN-IEC60079-17 to safeguard any type of process.

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Brochure: NIRS Explosion Proof Analyzers – Safe operation in hazardous areas: good practice with Metrohm Process Analytics expertise (8.000.5338, PDF, 3 MB)

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危险区域的电气装置具有专门设计的特点,使其适合在危险区域运行。出于安全原因,在此类安装的整个生命周期内保持这些特殊功能的完整性是至关重要的,因此Metrohm Process Analytics遵循相应的指令EN-IEC60079-17来保护任何类型的过程。

小册子:近红外光谱防爆分析仪-危险区域的安全操作:Metrohm Process Analytics专业知识的良好实践(8.000.5338, pdf, 3mb)

应用程序支持-利用我们的优势专家的知识

Metrohm过程分析,跨部门合作,工程师,化学家,在线分析,实验室测试,废水,样品处理,202X过程分析仪,2035过程分析仪
Our global presence gives you competent support from application chemists and technicians in your native language in any country in the world. All of our subsidiaries and representatives have their own application laboratories and workshops equipped with our state-of-the-art technology.

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Online access to thousands of Metrohm application notes:

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Decades of experience have given Metrohm Process Analytics a unique applications know-how. Most applications conducted with Metrohm analysis systems have already been documented in numerous Metrohm application notes. We offer you unlimited access to this rich collection of knowledge, gathered over decades.

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Go to the Application Finder

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我们的全球业务为您在世界任何国家的应用化学家和技术人员提供您母语的有力支持。我们所有的子公司和代表都有自己的应用实验室和车间,配备了我们最先进的技术。

在线获取数千个Metrohm应用说明:

数十年的经验使Metrohm Process Analytics拥有独特的应用技术。亚博app官网赞助意甲大多数使用亚博app官网赞助意甲Metrohm分析系统进行的应用已经在许多Metrohm应用说明中进行了记录。我们为您提供无限的访问这些丰富的知识,收集了几十年。

进入应用程序查找器

安装服务-正确的测量打从一开始

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Metrohm ensures proper commissioning of your precision analyzers to the desired specification. Depending on your exact situation, we offer you various records and certificates.

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Installation record:

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In every installation, the system is documented and inspected using a predefined checklist. Additionally, the newly installed system is tested for error-free operation.

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Certified Installation (CI):

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A more comprehensive performance on a high documentation level and standard measurements according to manufacturer SOP. Based on our specifications, the system is properly installed, and its functionality is verified and documented.

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Analytical Instrument Qualification (AIQ):

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Also known as IQ / OQ, we support you throughout the process of installing and qualifying your near-infrared (NIR) spectroscopy system. The documentation used adheres strictly to the current regulations. Both the functionality of the individual components and the software are individually guaranteed.

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Metrohm确保您的精密分析仪正确调试到所需的规格。根据您的具体情况,我们为您提供各种记录和证书。

安装记录:

在每次安装时,系统都记录在案,并使用预定义的检查表进行检查。此外,新安装的系统进行了无错误操作的测试。

认证安装:

一个更全面的性能,在高水平的文件和标准测量,根据制造商的SOP。根据我们的规范,系统已正确安装,其功能已得到验证和记录。

分析仪器认证(AIQ):

也被称为IQ / OQ,我们在安装和鉴定近红外(NIR)光谱系统的整个过程中为您提供支持。所使用的文件严格遵守现行规定。各个组件的功能和软件都是单独保证的。

训练,我们带你去连续的旅程

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Metrohm Process Analytics does not only provide the most modern analysis systems but also offers practical training along with them – always tailored to the needs of your employees. Classes take place on the premises of our subsidiaries and representatives in the native language of the respective country. On-site training is also provided on request.

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Contact us to learn more

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Metrohm Process Analytics不仅提供最现代化的分析系统,还提供实用的培训,始终根据您的员工的需求量身定制。课程在我们的子公司和代表的场所以各自国家的母语进行。现场培训也可按要求提供。

联系我们了解更多

维护和支持-预防问题在它们出现之前

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Regular check of your process analyzer is the basic requirement for permanently trouble-free operation. Our maintenance and service are tailored to your needs, not the other way round. You can choose exactly what you need – and when you need it. Depending on the model you prefer, your agreement may include calibration or performance certificates, repairs, and original spare parts besides a regular maintenance schedule.

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Benefits of Preventive Maintenance: ­

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  • Unparalleled results 
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  • Maximizing your uptime 
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  • Original spare parts 
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  • Value preservation of your investment 
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  • Cost reduction 
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  • Ease of mind
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定期检查您的过程分析仪是永久无故障运行的基本要求。我们的维修和服务是根据您的需求量身定制的,而不是相反。你可以选择你真正需要的东西——以及什么时候需要。根据您喜欢的型号,您的协议除了定期维护计划外,还可能包括校准或性能证书、维修和原始备件。

预防性维护的好处:

  • 无与伦比的结果
  • 最大限度地提高正常运行时间
  • 原装备件
  • 投资保值
  • 降低成本
  • 安心

维修服务-快速帮助无论何时何地你需要我们

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The Metrohm name stands for longevity of analyzers. We attest to this longevity by offering an additional warranty that you would be hard-pressed to find anywhere else. We guarantee availability of original spare parts for your Metrohm device for up to ten years after the respective analyzer series has been discontinued.

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Furthermore, enjoy absolute return on investment regarding our software platform as well. In addition to backward compatibility from release to release, and free patches for minor releases, we provide comprehensive user support – for minimum five years after the respective software version has been discontinued.

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Metrohm的名字代表了分析仪的寿命。我们通过提供额外的保证来证明这种长寿,您将很难在其他任何地方找到。我们保证在相应的分析仪系列停产后,为您的Metrohm设备提供长达十年的原始备件。

此外,我们的软件平台也享有绝对的投资回报。除了从版本到版本的向后兼容性,以及小版本的免费补丁之外,我们还提供全面的用户支持-在各自的软件版本停止后至少五年。